Customer Service Representatives salary in Tampa-St. Petersburg-Clearwater, FL
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Tampa-St. Petersburg-Clearwater, FL metro area — and the estimated take-home pay on the median wage under 2026 Florida tax rules.
The figures
The median Customer Service Representatives in the Tampa-St. Petersburg-Clearwater, FL metro area earns $42,660 a year ($20.51 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Tampa-St. Petersburg-Clearwater, FL earn between $36,830 and $47,580 a year. At the ends of the distribution, the lowest-paid 10 percent earn $32,130 or less and the top 10 percent earn $59,550 or more. BLS estimates 34,150 Customer Service Representatives jobs in the Tampa-St. Petersburg-Clearwater, FL area — 23.597 of every 1,000 jobs in the area, a location quotient of 1.41 (well above the national concentration). That is 1.3% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Tampa-St. Petersburg-Clearwater, FL is the #14 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Tampa-St. Petersburg-Clearwater, FL earn about $1.52 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $37,863.46 a year, so the aggregate take-home of Tampa-St. Petersburg-Clearwater, FL Customer Service Representatives is about $1.29 billion. BLS reports a relative standard error of 1.9% for this employment estimate. Ranked by median pay, Tampa-St. Petersburg-Clearwater, FL stands #22 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #4 largest of the 29 covered occupations in Tampa-St. Petersburg-Clearwater, FL. Placed against the national distribution for Customer Service Representatives, the Tampa-St. Petersburg-Clearwater, FL median of $42,660 falls between the national 25th percentile ($36,870) and the national median ($44,770). Across all occupations, the Tampa-St. Petersburg-Clearwater, FL median is $48,940 a year — Customer Service Representatives pay is 12.8% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $21.35 | $44,410 |
| 10th percentile | $15.45 | $32,130 |
| 25th percentile | $17.71 | $36,830 |
| Median (50th percentile) | $20.51 | $42,660 |
| 75th percentile | $22.88 | $47,580 |
| 90th percentile | $28.63 | $59,550 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Tampa-St. Petersburg-Clearwater, FL earn 1.9 times what the bottom 10 percent earn ($59,550 against $32,130). The middle half spans $10,750 — from $36,830 to $47,580. Hourly, the 90th percentile ($28.63) is 1.85 times the 10th ($15.45). In the upper half of the Tampa-St. Petersburg-Clearwater, FL distribution, the 75th percentile wage of $47,580 takes home $40,410.50 and the 90th percentile wage of $59,550 takes home $50,028.54 — $9,618.04 more net for $11,970 more gross. Against the median take-home of $36,457.18, the top decile keeps 1.37 times as much. The mean wage of $44,410 sits 4.1% above the median: higher-paid Customer Service Representatives pull the average up in Tampa-St. Petersburg-Clearwater, FL. Among the 29 covered occupations in Tampa-St. Petersburg-Clearwater, FL, Customer Service Representatives ranks #17 by median pay. In the Tampa-St. Petersburg-Clearwater, FL wage ladder of covered occupations, Customer Service Representatives sits between Construction Laborers at $43,750 and Miscellaneous Assemblers and Fabricators at $37,930. Customer Service Representatives accounts for 2.4% of all employment in the Tampa-St. Petersburg-Clearwater, FL metro area. The average covered metro employs 43,582 Customer Service Representatives; Tampa-St. Petersburg-Clearwater, FL employs 0.8 times that.
Take-home pay on the median wage in Florida
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Florida; city and local taxes are not included:
| Gross pay (annual) | $42,660.00 |
|---|---|
| Federal income tax | $2,939.20 |
| Social Security (FICA) | $2,644.92 |
| Medicare (FICA) | $618.57 |
| Florida income tax | $0.00 |
| Total deductions | $6,202.82 |
| Net pay (annual) | $36,457.18 |
| Net pay per biweekly paycheck | $1,402.20 |
| Total deduction rate | 14.54% of gross |
At the median, $36,457.18 of the $42,660 gross is kept ($1,402.20 per paycheck) — a deduction rate of 14.54%. The deduction rate moves with pay: 12.87% at the 10th percentile, 13.73% at the 25th percentile, 15.07% at the 75th percentile, 15.99% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $8,637.76 on a gross rise of $10,750.
The same engine at the other published points of the Tampa-St. Petersburg-Clearwater, FL wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($32,130) | $27,996.26 | $1,076.78 | 12.87% |
| 25th percentile ($36,830) | $31,772.74 | $1,222.03 | 13.73% |
| Median ($42,660) | $36,457.18 | $1,402.20 | 14.54% |
| 75th percentile ($47,580) | $40,410.50 | $1,554.25 | 15.07% |
| 90th percentile ($59,550) | $50,028.54 | $1,924.17 | 15.99% |
Across the published distribution, take-home pay runs from $27,996.26 a year at the 10th percentile to $50,028.54 at the 90th — a spread of $22,032.28 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Tampa-St. Petersburg-Clearwater, FL median wage of $48,940 takes home $41,503.48 a year ($1,596.29 per paycheck, deduction rate 15.20%). The Customer Service Representatives median take-home of $36,457.18 sits $5,046.30 (below that area-wide figure.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Tampa-St. Petersburg-Clearwater, FL median of $42,660 is $2,110 (4.7%) below the national median.
The means rank the area the same way: $44,410 a year in Tampa-St. Petersburg-Clearwater, FL against $46,590 nationally, a gap of $2,180 (4.7%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $59,550 is 49% of the Tampa-St. Petersburg-Clearwater, FL all-occupations 90th percentile ($121,920), and its 10th percentile of $32,130 is 106% of the area-wide 10th ($30,190).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Tampa-St. Petersburg-Clearwater, FL | $42,660 | $20.51 | $44,410 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Tampa-St. Petersburg-Clearwater, FL?
$42,660 a year ($20.51 an hour), per the BLS OEWS May 2025 estimates. The mean is $44,410 a year. Ranked by median pay, Tampa-St. Petersburg-Clearwater, FL stands #22 of the 25 covered metro areas for this occupation.
What is the take-home pay on $42,660 in Florida?
About $36,457.18 a year ($1,402.20 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 14.54% of gross. At the 75th percentile wage of $47,580, take-home is $40,410.50.
How does pay in Tampa-St. Petersburg-Clearwater, FL compare with the national median for Customer Service Representatives?
The Tampa-St. Petersburg-Clearwater, FL median of $42,660 is $2,110 (4.7%) below the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $59,550, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Tampa-St. Petersburg-Clearwater, FL?
$59,550 a year or more ($28.63 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Tampa-St. Petersburg-Clearwater, FL?
On $59,550 a year, the engine gives a take-home of $50,028.54 a year ($1,924.17 per biweekly paycheck) in Florida under the same assumptions — a deduction rate of 15.99%.
How many Customer Service Representatives jobs are there in Tampa-St. Petersburg-Clearwater, FL?
BLS estimates 34,150 Customer Service Representatives jobs in the Tampa-St. Petersburg-Clearwater, FL metro area — 23.597 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Tampa-St. Petersburg-Clearwater, FL?
The location quotient is 1.41 — well above the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Tampa-St. Petersburg-Clearwater, FL?
From $27,996.26 a year at the 10th percentile wage ($32,130) to $50,028.54 at the 90th ($59,550), under the same single-filer assumptions in Florida.
What is the total wage bill for Customer Service Representatives in Tampa-St. Petersburg-Clearwater, FL?
About $1.52 billion a year — the BLS employment estimate of 34,150 multiplied by the mean wage of $44,410.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.