Customer Service Representatives salary in Riverside-San Bernardino-Ontario, CA
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Riverside-San Bernardino-Ontario, CA metro area — and the estimated take-home pay on the median wage under 2026 California tax rules.
The figures
The median Customer Service Representatives in the Riverside-San Bernardino-Ontario, CA metro area earns $47,150 a year ($22.67 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Riverside-San Bernardino-Ontario, CA earn between $40,530 and $57,300 a year. At the ends of the distribution, the lowest-paid 10 percent earn $37,210 or less and the top 10 percent earn $65,170 or more. BLS estimates 15,180 Customer Service Representatives jobs in the Riverside-San Bernardino-Ontario, CA area — 8.844 of every 1,000 jobs in the area, a location quotient of 0.53 (well below the national concentration). That is 0.6% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Riverside-San Bernardino-Ontario, CA is the #23 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Riverside-San Bernardino-Ontario, CA earn about $0.76 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $40,680.76 a year, so the aggregate take-home of Riverside-San Bernardino-Ontario, CA Customer Service Representatives is about $0.62 billion. BLS reports a relative standard error of 3.7% for this employment estimate. Ranked by median pay, Riverside-San Bernardino-Ontario, CA stands #10 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #15 largest of the 30 covered occupations in Riverside-San Bernardino-Ontario, CA. Placed against the national distribution for Customer Service Representatives, the Riverside-San Bernardino-Ontario, CA median of $47,150 falls between the national median ($44,770) and the national 75th percentile ($51,780). Across all occupations, the Riverside-San Bernardino-Ontario, CA median is $48,400 a year — Customer Service Representatives pay is 2.6% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $24.00 | $49,930 |
| 10th percentile | $17.89 | $37,210 |
| 25th percentile | $19.49 | $40,530 |
| Median (50th percentile) | $22.67 | $47,150 |
| 75th percentile | $27.55 | $57,300 |
| 90th percentile | $31.33 | $65,170 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Riverside-San Bernardino-Ontario, CA earn 1.8 times what the bottom 10 percent earn ($65,170 against $37,210). The middle half spans $16,770 — from $40,530 to $57,300. Hourly, the 90th percentile ($31.33) is 1.75 times the 10th ($17.89). In the upper half of the Riverside-San Bernardino-Ontario, CA distribution, the 75th percentile wage of $57,300 takes home $46,064.36 and the 90th percentile wage of $65,170 takes home $51,813.80 — $5,749.44 more net for $7,870 more gross. Against the median take-home of $38,617.58, the top decile keeps 1.34 times as much. The mean wage of $49,930 sits 5.9% above the median: higher-paid Customer Service Representatives pull the average up in Riverside-San Bernardino-Ontario, CA. Among the 30 covered occupations in Riverside-San Bernardino-Ontario, CA, Customer Service Representatives ranks #16 by median pay. In the Riverside-San Bernardino-Ontario, CA wage ladder of covered occupations, Customer Service Representatives sits between First-Line Supervisors of Retail Sales Workers at $50,460 and Nursing Assistants at $46,430. Customer Service Representatives accounts for 0.9% of all employment in the Riverside-San Bernardino-Ontario, CA metro area. The average covered metro employs 43,582 Customer Service Representatives; Riverside-San Bernardino-Ontario, CA employs 0.3 times that.
Take-home pay on the median wage in California
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in California; city and local taxes are not included:
| Gross pay (annual) | $47,150.00 |
|---|---|
| Federal income tax | $3,478.00 |
| Social Security (FICA) | $2,923.30 |
| Medicare (FICA) | $683.68 |
| California income tax | $834.30 |
| California SDI (State Disability Insurance) | $612.95 |
| Total deductions | $8,532.42 |
| Net pay (annual) | $38,617.58 |
| Net pay per biweekly paycheck | $1,485.29 |
| Total deduction rate | 18.10% of gross |
At the median, $38,617.58 of the $47,150 gross is kept ($1,485.29 per paycheck) — a deduction rate of 18.10%. The deduction rate moves with pay: 16.27% at the 10th percentile, 16.98% at the 25th percentile, 19.61% at the 75th percentile, 20.49% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $12,414.74 on a gross rise of $16,770.
The same engine at the other published points of the Riverside-San Bernardino-Ontario, CA wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($37,210) | $31,157.72 | $1,198.37 | 16.27% |
| 25th percentile ($40,530) | $33,649.62 | $1,294.22 | 16.98% |
| Median ($47,150) | $38,617.58 | $1,485.29 | 18.10% |
| 75th percentile ($57,300) | $46,064.36 | $1,771.71 | 19.61% |
| 90th percentile ($65,170) | $51,813.80 | $1,992.84 | 20.49% |
Across the published distribution, take-home pay runs from $31,157.72 a year at the 10th percentile to $51,813.80 at the 90th — a spread of $20,656.08 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Riverside-San Bernardino-Ontario, CA median wage of $48,400 takes home $39,555.84 a year ($1,521.38 per paycheck, deduction rate 18.27%). The Customer Service Representatives median take-home of $38,617.58 sits $938.26 (below that area-wide figure.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Riverside-San Bernardino-Ontario, CA median of $47,150 is $2,380 (5.3%) above the national median.
The means rank the area the same way: $49,930 a year in Riverside-San Bernardino-Ontario, CA against $46,590 nationally, a gap of $3,340 (7.2%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $65,170 is 55% of the Riverside-San Bernardino-Ontario, CA all-occupations 90th percentile ($119,360), and its 10th percentile of $37,210 is 107% of the area-wide 10th ($34,850).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Riverside-San Bernardino-Ontario, CA | $47,150 | $22.67 | $49,930 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Riverside-San Bernardino-Ontario, CA?
$47,150 a year ($22.67 an hour), per the BLS OEWS May 2025 estimates. The mean is $49,930 a year. Ranked by median pay, Riverside-San Bernardino-Ontario, CA stands #10 of the 25 covered metro areas for this occupation.
What is the take-home pay on $47,150 in California?
About $38,617.58 a year ($1,485.29 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 18.10% of gross. At the 75th percentile wage of $57,300, take-home is $46,064.36.
How does pay in Riverside-San Bernardino-Ontario, CA compare with the national median for Customer Service Representatives?
The Riverside-San Bernardino-Ontario, CA median of $47,150 is $2,380 (5.3%) above the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $65,170, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Riverside-San Bernardino-Ontario, CA?
$65,170 a year or more ($31.33 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Riverside-San Bernardino-Ontario, CA?
On $65,170 a year, the engine gives a take-home of $51,813.80 a year ($1,992.84 per biweekly paycheck) in California under the same assumptions — a deduction rate of 20.49%.
How many Customer Service Representatives jobs are there in Riverside-San Bernardino-Ontario, CA?
BLS estimates 15,180 Customer Service Representatives jobs in the Riverside-San Bernardino-Ontario, CA metro area — 8.844 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Riverside-San Bernardino-Ontario, CA?
The location quotient is 0.53 — well below the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Riverside-San Bernardino-Ontario, CA?
From $31,157.72 a year at the 10th percentile wage ($37,210) to $51,813.80 at the 90th ($65,170), under the same single-filer assumptions in California.
What is the total wage bill for Customer Service Representatives in Riverside-San Bernardino-Ontario, CA?
About $0.76 billion a year — the BLS employment estimate of 15,180 multiplied by the mean wage of $49,930.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.