Customer Service Representatives salary in Minneapolis-St. Paul-Bloomington, MN-WI
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Minneapolis-St. Paul-Bloomington, MN-WI metro area — and the estimated take-home pay on the median wage under 2026 Minnesota tax rules.
The figures
The median Customer Service Representatives in the Minneapolis-St. Paul-Bloomington, MN-WI metro area earns $49,480 a year ($23.79 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Minneapolis-St. Paul-Bloomington, MN-WI earn between $43,870 and $60,520 a year. At the ends of the distribution, the lowest-paid 10 percent earn $36,180 or less and the top 10 percent earn $73,920 or more. BLS estimates 38,630 Customer Service Representatives jobs in the Minneapolis-St. Paul-Bloomington, MN-WI area — 19.794 of every 1,000 jobs in the area, a location quotient of 1.19 (above the national concentration). That is 1.5% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Minneapolis-St. Paul-Bloomington, MN-WI is the #10 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Minneapolis-St. Paul-Bloomington, MN-WI earn about $2.05 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $42,655.42 a year, so the aggregate take-home of Minneapolis-St. Paul-Bloomington, MN-WI Customer Service Representatives is about $1.65 billion. BLS reports a relative standard error of 3.4% for this employment estimate. Ranked by median pay, Minneapolis-St. Paul-Bloomington, MN-WI stands #5 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #5 largest of the 30 covered occupations in Minneapolis-St. Paul-Bloomington, MN-WI. Placed against the national distribution for Customer Service Representatives, the Minneapolis-St. Paul-Bloomington, MN-WI median of $49,480 falls between the national median ($44,770) and the national 75th percentile ($51,780). Across all occupations, the Minneapolis-St. Paul-Bloomington, MN-WI median is $59,320 a year — Customer Service Representatives pay is 16.6% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $25.46 | $52,960 |
| 10th percentile | $17.40 | $36,180 |
| 25th percentile | $21.09 | $43,870 |
| Median (50th percentile) | $23.79 | $49,480 |
| 75th percentile | $29.10 | $60,520 |
| 90th percentile | $35.54 | $73,920 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Minneapolis-St. Paul-Bloomington, MN-WI earn 2.0 times what the bottom 10 percent earn ($73,920 against $36,180). The middle half spans $16,650 — from $43,870 to $60,520. Hourly, the 90th percentile ($35.54) is 2.04 times the 10th ($17.40). In the upper half of the Minneapolis-St. Paul-Bloomington, MN-WI distribution, the 75th percentile wage of $60,520 takes home $48,215.76 and the 90th percentile wage of $73,920 takes home $57,329.66 — $9,113.90 more net for $13,400 more gross. Against the median take-home of $40,096.08, the top decile keeps 1.43 times as much. The mean wage of $52,960 sits 7.0% above the median: higher-paid Customer Service Representatives pull the average up in Minneapolis-St. Paul-Bloomington, MN-WI. Among the 30 covered occupations in Minneapolis-St. Paul-Bloomington, MN-WI, Customer Service Representatives ranks #16 by median pay. In the Minneapolis-St. Paul-Bloomington, MN-WI wage ladder of covered occupations, Customer Service Representatives sits between First-Line Supervisors of Retail Sales Workers at $51,760 and Office Clerks, General at $48,790. Customer Service Representatives accounts for 2.0% of all employment in the Minneapolis-St. Paul-Bloomington, MN-WI metro area. The average covered metro employs 43,582 Customer Service Representatives; Minneapolis-St. Paul-Bloomington, MN-WI employs 0.9 times that.
Take-home pay on the median wage in Minnesota
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Minnesota; city and local taxes are not included:
| Gross pay (annual) | $49,480.00 |
|---|---|
| Federal income tax | $3,757.60 |
| Social Security (FICA) | $3,067.76 |
| Medicare (FICA) | $717.46 |
| Minnesota income tax | $1,841.24 |
| Total deductions | $9,383.92 |
| Net pay (annual) | $40,096.08 |
| Net pay per biweekly paycheck | $1,542.16 |
| Total deduction rate | 18.97% of gross |
At the median, $40,096.08 of the $49,480 gross is kept ($1,542.16 per paycheck) — a deduction rate of 18.97%. The deduction rate moves with pay: 16.71% at the 10th percentile, 18.17% at the 25th percentile, 20.33% at the 75th percentile, 22.44% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $12,314.76 on a gross rise of $16,650.
The same engine at the other published points of the Minneapolis-St. Paul-Bloomington, MN-WI wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($36,180) | $30,133.44 | $1,158.98 | 16.71% |
| 25th percentile ($43,870) | $35,901.00 | $1,380.81 | 18.17% |
| Median ($49,480) | $40,096.08 | $1,542.16 | 18.97% |
| 75th percentile ($60,520) | $48,215.76 | $1,854.45 | 20.33% |
| 90th percentile ($73,920) | $57,329.66 | $2,204.99 | 22.44% |
Across the published distribution, take-home pay runs from $30,133.44 a year at the 10th percentile to $57,329.66 at the 90th — a spread of $27,196.22 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Minneapolis-St. Paul-Bloomington, MN-WI median wage of $59,320 takes home $47,333.22 a year ($1,820.51 per paycheck, deduction rate 20.21%). The Customer Service Representatives median take-home of $40,096.08 sits $7,237.14 (below that area-wide figure.
Multi-state metro area. Minneapolis-St. Paul-Bloomington, MN-WI also covers parts of Wisconsin. The take-home estimate above uses Minnesota rules — the metro area's primary state. If the job is based in another part of the metro area, the state tax changes: see the Wisconsin paycheck calculator.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Minneapolis-St. Paul-Bloomington, MN-WI median of $49,480 is $4,710 (10.5%) above the national median.
The means rank the area the same way: $52,960 a year in Minneapolis-St. Paul-Bloomington, MN-WI against $46,590 nationally, a gap of $6,370 (13.7%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $73,920 is 56% of the Minneapolis-St. Paul-Bloomington, MN-WI all-occupations 90th percentile ($131,060), and its 10th percentile of $36,180 is 104% of the area-wide 10th ($34,940).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | $23.79 | $52,960 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Minneapolis-St. Paul-Bloomington, MN-WI?
$49,480 a year ($23.79 an hour), per the BLS OEWS May 2025 estimates. The mean is $52,960 a year. Ranked by median pay, Minneapolis-St. Paul-Bloomington, MN-WI stands #5 of the 25 covered metro areas for this occupation.
What is the take-home pay on $49,480 in Minnesota?
About $40,096.08 a year ($1,542.16 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 18.97% of gross. At the 75th percentile wage of $60,520, take-home is $48,215.76.
How does pay in Minneapolis-St. Paul-Bloomington, MN-WI compare with the national median for Customer Service Representatives?
The Minneapolis-St. Paul-Bloomington, MN-WI median of $49,480 is $4,710 (10.5%) above the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $73,920, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Minneapolis-St. Paul-Bloomington, MN-WI?
$73,920 a year or more ($35.54 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Minneapolis-St. Paul-Bloomington, MN-WI?
On $73,920 a year, the engine gives a take-home of $57,329.66 a year ($2,204.99 per biweekly paycheck) in Minnesota under the same assumptions — a deduction rate of 22.44%.
How many Customer Service Representatives jobs are there in Minneapolis-St. Paul-Bloomington, MN-WI?
BLS estimates 38,630 Customer Service Representatives jobs in the Minneapolis-St. Paul-Bloomington, MN-WI metro area — 19.794 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Minneapolis-St. Paul-Bloomington, MN-WI?
The location quotient is 1.19 — above the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Minneapolis-St. Paul-Bloomington, MN-WI?
From $30,133.44 a year at the 10th percentile wage ($36,180) to $57,329.66 at the 90th ($73,920), under the same single-filer assumptions in Minnesota.
What is the total wage bill for Customer Service Representatives in Minneapolis-St. Paul-Bloomington, MN-WI?
About $2.05 billion a year — the BLS employment estimate of 38,630 multiplied by the mean wage of $52,960.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.