Customer Service Representatives salary in Miami-Fort Lauderdale-West Palm Beach, FL
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Miami-Fort Lauderdale-West Palm Beach, FL metro area — and the estimated take-home pay on the median wage under 2026 Florida tax rules.
Take-home estimate: single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Florida; city and local taxes are not included. Full breakdown below.
The figures
The median Customer Service Representatives in the Miami-Fort Lauderdale-West Palm Beach, FL metro area earns $39,560 a year ($19.02 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL earn between $34,860 and $48,030 a year. At the ends of the distribution, the lowest-paid 10 percent earn $31,010 or less and the top 10 percent earn $60,650 or more. BLS estimates 63,440 Customer Service Representatives jobs in the Miami-Fort Lauderdale-West Palm Beach, FL area — 22.497 of every 1,000 jobs in the area, a location quotient of 1.35 (well above the national concentration). That is 2.4% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Miami-Fort Lauderdale-West Palm Beach, FL is the #7 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL earn about $2.77 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $37,276.98 a year, so the aggregate take-home of Miami-Fort Lauderdale-West Palm Beach, FL Customer Service Representatives is about $2.36 billion. BLS reports a relative standard error of 2.2% for this employment estimate. Ranked by median pay, Miami-Fort Lauderdale-West Palm Beach, FL stands #25 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #3 largest of the 30 covered occupations in Miami-Fort Lauderdale-West Palm Beach, FL. Placed against the national distribution for Customer Service Representatives, the Miami-Fort Lauderdale-West Palm Beach, FL median of $39,560 falls between the national 25th percentile ($36,870) and the national median ($44,770). Across all occupations, the Miami-Fort Lauderdale-West Palm Beach, FL median is $48,640 a year — Customer Service Representatives pay is 18.7% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $21.00 | $43,680 |
| 10th percentile | $14.91 | $31,010 |
| 25th percentile | $16.76 | $34,860 |
| Median (50th percentile) | $19.02 | $39,560 |
| 75th percentile | $23.09 | $48,030 |
| 90th percentile | $29.16 | $60,650 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL earn 2.0 times what the bottom 10 percent earn ($60,650 against $31,010). The middle half spans $13,170 — from $34,860 to $48,030. Hourly, the 90th percentile ($29.16) is 1.96 times the 10th ($14.91). In the upper half of the Miami-Fort Lauderdale-West Palm Beach, FL distribution, the 75th percentile wage of $48,030 takes home $40,772.10 and the 90th percentile wage of $60,650 takes home $50,912.22 — $10,140.12 more net for $12,620 more gross. Against the median take-home of $33,966.36, the top decile keeps 1.50 times as much. The mean wage of $43,680 sits 10.4% above the median: higher-paid Customer Service Representatives pull the average up in Miami-Fort Lauderdale-West Palm Beach, FL. Among the 30 covered occupations in Miami-Fort Lauderdale-West Palm Beach, FL, Customer Service Representatives ranks #18 by median pay. In the Miami-Fort Lauderdale-West Palm Beach, FL wage ladder of covered occupations, Customer Service Representatives sits between Office Clerks, General at $44,730 and Laborers and Freight, Stock, and Material Movers, Hand at $38,580. Customer Service Representatives accounts for 2.2% of all employment in the Miami-Fort Lauderdale-West Palm Beach, FL metro area. The average covered metro employs 43,582 Customer Service Representatives; Miami-Fort Lauderdale-West Palm Beach, FL employs 1.5 times that.
Take-home pay on the median wage in Florida
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Florida; city and local taxes are not included:
| Gross pay (annual) | $39,560.00 |
|---|---|
| Federal income tax | $2,567.20 |
| Social Security (FICA) | $2,452.72 |
| Medicare (FICA) | $573.62 |
| Florida income tax | $0.00 |
| Total deductions | $5,593.64 |
| Net pay (annual) | $33,966.36 |
| Net pay per biweekly paycheck | $1,306.40 |
| Total deduction rate | 14.14% of gross |
At the median, $33,966.36 of the $39,560 gross is kept ($1,306.40 per paycheck) — a deduction rate of 14.14%. The deduction rate moves with pay: 12.62% at the 10th percentile, 13.40% at the 25th percentile, 15.11% at the 75th percentile, 16.06% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $10,582.22 on a gross rise of $13,170.
The same engine at the other published points of the Miami-Fort Lauderdale-West Palm Beach, FL wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($31,010) | $27,096.48 | $1,042.17 | 12.62% |
| 25th percentile ($34,860) | $30,189.88 | $1,161.15 | 13.40% |
| Median ($39,560) | $33,966.36 | $1,306.40 | 14.14% |
| 75th percentile ($48,030) | $40,772.10 | $1,568.16 | 15.11% |
| 90th percentile ($60,650) | $50,912.22 | $1,958.16 | 16.06% |
Across the published distribution, take-home pay runs from $27,096.48 a year at the 10th percentile to $50,912.22 at the 90th — a spread of $23,815.74 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Miami-Fort Lauderdale-West Palm Beach, FL median wage of $48,640 takes home $41,261.98 a year ($1,587.00 per paycheck, deduction rate 15.17%). The Customer Service Representatives median take-home of $33,966.36 sits $7,295.62 (17.7%) below the area-wide median take-home of $41,261.98.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Miami-Fort Lauderdale-West Palm Beach, FL median of $39,560 is $5,210 (11.6%) below the national median.
The means rank the area the same way: $43,680 a year in Miami-Fort Lauderdale-West Palm Beach, FL against $46,590 nationally, a gap of $2,910 (6.2%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $60,650 is 49% of the Miami-Fort Lauderdale-West Palm Beach, FL all-occupations 90th percentile ($122,530), and its 10th percentile of $31,010 is 103% of the area-wide 10th ($30,140).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Miami-Fort Lauderdale-West Palm Beach, FL | $39,560 | $19.02 | $43,680 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL?
$39,560 a year ($19.02 an hour), per the BLS OEWS May 2025 estimates. The mean is $43,680 a year. Ranked by median pay, Miami-Fort Lauderdale-West Palm Beach, FL stands #25 of the 25 covered metro areas for this occupation.
What is the take-home pay on $39,560 in Florida?
About $33,966.36 a year ($1,306.40 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 14.14% of gross. At the 75th percentile wage of $48,030, take-home is $40,772.10.
How does pay in Miami-Fort Lauderdale-West Palm Beach, FL compare with the national median for Customer Service Representatives?
The Miami-Fort Lauderdale-West Palm Beach, FL median of $39,560 is $5,210 (11.6%) below the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $60,650, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Miami-Fort Lauderdale-West Palm Beach, FL?
$60,650 a year or more ($29.16 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL?
On $60,650 a year, the engine gives a take-home of $50,912.22 a year ($1,958.16 per biweekly paycheck) in Florida under the same assumptions — a deduction rate of 16.06%.
How many Customer Service Representatives jobs are there in Miami-Fort Lauderdale-West Palm Beach, FL?
BLS estimates 63,440 Customer Service Representatives jobs in the Miami-Fort Lauderdale-West Palm Beach, FL metro area — 22.497 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Miami-Fort Lauderdale-West Palm Beach, FL?
The location quotient is 1.35 — well above the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL?
From $27,096.48 a year at the 10th percentile wage ($31,010) to $50,912.22 at the 90th ($60,650), under the same single-filer assumptions in Florida.
What is the total wage bill for Customer Service Representatives in Miami-Fort Lauderdale-West Palm Beach, FL?
About $2.77 billion a year — the BLS employment estimate of 63,440 multiplied by the mean wage of $43,680.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.