Customer Service Representatives salary in Dallas-Fort Worth-Arlington, TX
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Dallas-Fort Worth-Arlington, TX metro area — and the estimated take-home pay on the median wage under 2026 Texas tax rules.
Take-home estimate: single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Texas; city and local taxes are not included. Full breakdown below.
The figures
The median Customer Service Representatives in the Dallas-Fort Worth-Arlington, TX metro area earns $44,990 a year ($21.63 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Dallas-Fort Worth-Arlington, TX earn between $36,660 and $51,470 a year. At the ends of the distribution, the lowest-paid 10 percent earn $31,370 or less and the top 10 percent earn $61,980 or more. BLS estimates 96,930 Customer Service Representatives jobs in the Dallas-Fort Worth-Arlington, TX area — 23.933 of every 1,000 jobs in the area, a location quotient of 1.43 (well above the national concentration). That is 3.7% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Dallas-Fort Worth-Arlington, TX is the #2 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Dallas-Fort Worth-Arlington, TX earn about $4.48 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $39,309.86 a year, so the aggregate take-home of Dallas-Fort Worth-Arlington, TX Customer Service Representatives is about $3.81 billion. BLS reports a relative standard error of 2% for this employment estimate. Ranked by median pay, Dallas-Fort Worth-Arlington, TX stands #16 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #5 largest of the 30 covered occupations in Dallas-Fort Worth-Arlington, TX. Placed against the national distribution for Customer Service Representatives, the Dallas-Fort Worth-Arlington, TX median of $44,990 falls between the national median ($44,770) and the national 75th percentile ($51,780). Across all occupations, the Dallas-Fort Worth-Arlington, TX median is $51,440 a year — Customer Service Representatives pay is 12.5% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $22.22 | $46,210 |
| 10th percentile | $15.08 | $31,370 |
| 25th percentile | $17.62 | $36,660 |
| Median (50th percentile) | $21.63 | $44,990 |
| 75th percentile | $24.75 | $51,470 |
| 90th percentile | $29.80 | $61,980 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Dallas-Fort Worth-Arlington, TX earn 2.0 times what the bottom 10 percent earn ($61,980 against $31,370). The middle half spans $14,810 — from $36,660 to $51,470. Hourly, the 90th percentile ($29.80) is 1.98 times the 10th ($15.08). In the upper half of the Dallas-Fort Worth-Arlington, TX distribution, the 75th percentile wage of $51,470 takes home $43,536.10 and the 90th percentile wage of $61,980 takes home $51,980.66 — $8,444.56 more net for $10,510 more gross. Against the median take-home of $38,329.58, the top decile keeps 1.36 times as much. The mean wage of $46,210 sits 2.7% above the median: higher-paid Customer Service Representatives pull the average up in Dallas-Fort Worth-Arlington, TX. Among the 30 covered occupations in Dallas-Fort Worth-Arlington, TX, Customer Service Representatives ranks #15 by median pay. In the Dallas-Fort Worth-Arlington, TX wage ladder of covered occupations, Customer Service Representatives sits between First-Line Supervisors of Retail Sales Workers at $47,320 and Office Clerks, General at $44,060. Customer Service Representatives accounts for 2.4% of all employment in the Dallas-Fort Worth-Arlington, TX metro area. The average covered metro employs 43,582 Customer Service Representatives; Dallas-Fort Worth-Arlington, TX employs 2.2 times that.
Take-home pay on the median wage in Texas
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Texas; city and local taxes are not included:
| Gross pay (annual) | $44,990.00 |
|---|---|
| Federal income tax | $3,218.80 |
| Social Security (FICA) | $2,789.38 |
| Medicare (FICA) | $652.36 |
| Texas income tax | $0.00 |
| Total deductions | $6,660.42 |
| Net pay (annual) | $38,329.58 |
| Net pay per biweekly paycheck | $1,474.21 |
| Total deduction rate | 14.80% of gross |
At the median, $38,329.58 of the $44,990 gross is kept ($1,474.21 per paycheck) — a deduction rate of 14.80%. The deduction rate moves with pay: 12.70% at the 10th percentile, 13.70% at the 25th percentile, 15.41% at the 75th percentile, 16.13% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $11,899.82 on a gross rise of $14,810.
The same engine at the other published points of the Dallas-Fort Worth-Arlington, TX wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($31,370) | $27,385.76 | $1,053.30 | 12.70% |
| 25th percentile ($36,660) | $31,636.28 | $1,216.78 | 13.70% |
| Median ($44,990) | $38,329.58 | $1,474.21 | 14.80% |
| 75th percentile ($51,470) | $43,536.10 | $1,674.47 | 15.41% |
| 90th percentile ($61,980) | $51,980.66 | $1,999.26 | 16.13% |
Across the published distribution, take-home pay runs from $27,385.76 a year at the 10th percentile to $51,980.66 at the 90th — a spread of $24,594.90 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Dallas-Fort Worth-Arlington, TX median wage of $51,440 takes home $43,512.08 a year ($1,673.54 per paycheck, deduction rate 15.41%). The Customer Service Representatives median take-home of $38,329.58 sits $5,182.50 (11.9%) below the area-wide median take-home of $43,512.08.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Dallas-Fort Worth-Arlington, TX median of $44,990 is $220 (0.5%) above the national median.
The means rank the area differently: $46,210 a year in Dallas-Fort Worth-Arlington, TX against $46,590 nationally, a gap of $380 (0.8%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $61,980 is 47% of the Dallas-Fort Worth-Arlington, TX all-occupations 90th percentile ($132,080), and its 10th percentile of $31,370 is 109% of the area-wide 10th ($28,850).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Dallas-Fort Worth-Arlington, TX | $44,990 | $21.63 | $46,210 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Dallas-Fort Worth-Arlington, TX?
$44,990 a year ($21.63 an hour), per the BLS OEWS May 2025 estimates. The mean is $46,210 a year. Ranked by median pay, Dallas-Fort Worth-Arlington, TX stands #16 of the 25 covered metro areas for this occupation.
What is the take-home pay on $44,990 in Texas?
About $38,329.58 a year ($1,474.21 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 14.80% of gross. At the 75th percentile wage of $51,470, take-home is $43,536.10.
How does pay in Dallas-Fort Worth-Arlington, TX compare with the national median for Customer Service Representatives?
The Dallas-Fort Worth-Arlington, TX median of $44,990 is $220 (0.5%) above the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $61,980, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Dallas-Fort Worth-Arlington, TX?
$61,980 a year or more ($29.80 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Dallas-Fort Worth-Arlington, TX?
On $61,980 a year, the engine gives a take-home of $51,980.66 a year ($1,999.26 per biweekly paycheck) in Texas under the same assumptions — a deduction rate of 16.13%.
How many Customer Service Representatives jobs are there in Dallas-Fort Worth-Arlington, TX?
BLS estimates 96,930 Customer Service Representatives jobs in the Dallas-Fort Worth-Arlington, TX metro area — 23.933 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Dallas-Fort Worth-Arlington, TX?
The location quotient is 1.43 — well above the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Dallas-Fort Worth-Arlington, TX?
From $27,385.76 a year at the 10th percentile wage ($31,370) to $51,980.66 at the 90th ($61,980), under the same single-filer assumptions in Texas.
What is the total wage bill for Customer Service Representatives in Dallas-Fort Worth-Arlington, TX?
About $4.48 billion a year — the BLS employment estimate of 96,930 multiplied by the mean wage of $46,210.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.